Testimonials: Commercial Insurance Claims

Industrial Fire Insurance Claim Port St Lucie
“…this is the third claim you handled for my family.”

My family and I want to thank you for your professional services. When our tenant accidentally caused the fire to our warehouse we knew where to turn. Since you did such a good job helping us in the past hurricane claims to both our house and other building, this is the third claim you handled for my family. You never let us down.

Sal, Lucy, Lisa, and Anthony

Stuart, Florida

Paradise Garden Margate Condominium Insurance Claim
“Steven Venook is truly resourceful; a real detective!”

The difference between the insurance adjuster sent by “state farce” and a public adjuster is like day and night. The insurance company’s representative seemed to be in the dark while Advocate Claims Service came in and shed light on the reality of our situation. After Hurricane Wilma we had extensive damage throughout the community.

Steven Venook went beyond the obvious damage to our roofs, fascia board, fences and the shuffle board facility – he worked like a detective and found extensive water intrusion damage overlooked by the insurance company. In our clubhouse he was able to get the insurance company to fund a roof replacement, new drywall and a repainting of the facility. That’s the key to utilizing a Public Adjuster – Steven became our advocate, our voice to the insurance company the result was a financial settlement that far exceeded the “low ball” offer we previously received.

Advocate Claims Service was up front, responsive, and gave us peace-of-mind. I would happily recommend Steven Venook to any Condo Association or business.

John Ellis

Margate, Florida, President - Paradise Gardens-I Condominium Association

Garden Homes Condo Insurance Claim
“State Farm initially offered us 800k and you succeeded in getting us 2.7 million”

On behalf of our community and board of directors I want to thank you for your professional services. Despite the cantankerous members on the board, you persevered in our behalf for over three years assisting us in our State Farm Hurricane Wilma Insurance claim. State Farm initially offered us 800k and you succeeded in getting us 2.7 million, our association is in much better financial condition because of your work.

During our long road to recovery we had also hired three legal firms to represent us. Unlike the attorneys’ fees, your fees were totally cost effective!  More importantly your advice was the only advice that was consistently in the best interests of our community. As we approach 2012, we are still trying to get monies from State Farm Insurance Company. Without the 1,100 pages of documentation that you maintained, we would have had no chance in this endeavor.

Thomas Villanueva

Boca Raton, Florida, President - Garden Owners Home Owners Association

Spa Insurance Claim Coral Springs
“We are lucky that we found out about you.”

The roof of our salon was horribly damaged in Hurricane Wilma. We are lucky that we found out about you. We had no clue how to deal with our insurance company’s legal jargon and small print. They never returned our urgent phone calls. You did a great job for us and we felt totally comfortable having you handle the entire claim for us. Our lives went from totally disastrous to a bowl of cherries! With your help, we got a fair settlement.

Edinea, Owner

Coral Springs, Florida, Edinea Salon & Spa

Warehouse Insurance Claim Coral Springs

“I never would have gotten the fair settlement for damages to my warehouse facility without your help.”

When we got to our business after the storm, our hearts sank. Our lives were suddenly in shambles. We anticipated a stressful experience, delays in getting our claim settled and a huge bureaucracy. Then, we learned about your very personal service, just in time! Thanks to you, I can now properly repair the damage.

John W

Coral Springs, Florida

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