Before Filing A Property Insurance Claim

Property owners usually associate the filing of an insurance claim with hurricane or tropical storm related damage. However, many policyholders are unaware that you do not need to go through a major storm to sustain significant damage to your home/business. Every day, insureds across the state sustain damage from plumbing failures, faulty dishwashers, garbage disposal leaks, refrigerator line leaks, sewer line back-ups, washing machine hose breaks, fires, vandalism and other sudden and accidental perils.

This is why it is important to understand the insurance claim process before disaster strikes. No one wants to deal with the stress of squeegeeing gallons of water and trying to navigate through the insurance claim process.

Here are 4 tips to keep in mind when facing property loss.

#1 Safety First

The first step you should take is to make sure your family is not in immediate danger. If you find yourself in a dangerous situation (i.e. house fire), vacate the premises and call your local law enforcement agencies immediately.

#2 Mitigate the Damage

That should go without saying. You should try to contain the disaster / damage to your property and your personal belongings. For example, if there is water spewing out of a pipe, it would be wise to do the following:

  • Turn off the water source
  • Turn off the main water supply line to the property
  • Clean up water with a shop-vac and other household items
  • Call an emergency water extraction/restoration company

#3 Document Everything

Photograph and videotape the damages to your property. Everyone knows, a picture is worth a thousand words but you should also describe the extent of the damage in video recordings. Next, make a list of the damage to your property. It is always helpful to inventory and value personal items that may have been damaged. Items that you deem destroyed (total loss) should not be discarded, instead set the damaged property aside for your insurance company to inspect.

#4 Make Two Calls

As soon as possible, call your insurance company to let them know what is going on. At Advocate Claims Public Adjusters, Inc., we also recommend hiring a licensed Florida public insurance adjuster. If and when you hire a public insurance adjuster, he or she works for you – not the insurance company. Your public adjuster will look out for your best interest and advocate for you. A public adjuster is your expert in insurance claim handling and construction estimating and he/she will work with your insurance company to favorably resolve your insurance claim. A public adjuster will also advise you if it is worth your while to file a claim.

What is a Public Adjuster

Three Types of Claims Adjusters

A Company Adjuster is an employee of the insurance company that one is filing an insurance claim with. This would most likely be the insurance claim adjuster most would be dealing with for their insurance claims.

An Independent Adjuster is an independent contractor that the insurance company pays to handle a claim for the insurance company. With little or no direct settlement authority!

The third type of adjuster, the Public Adjuster works only for the policy holder. The public insurance adjuster is also an independent insurance adjuster but they are hired by the policy holders who are filing the claim. Public insurance adjusters are often hired by insurance policy holders to make sure they are getting their full claim benefit from the insurance policy they purchased.

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